Breaking Rules in the Name of Customer Service #StartTuesday 2/9/16
#StartTuesday is a series, curated weekly for growth minded professionals and life-long learners
The EntreLeadership Podcast | #132: Todd Duncan: The New Rules of Customer Service
Todd Duncan, author of The $6,000 Egg, share the anecdote that sets the stage for his most recent book. Duncan explains why rules are important in running a business but there are exceptions to every rule. Especially, when it comes to creating the kind of customer experiences that inspire brand loyalty.
duoLingo
duoLingo is a free platform available online – or via iOs, Android, and Windows apps – that gamifies language learning. Founded in part by Luis von Ahn, who also cofounded CAPTCHA, the platform not only eliminates the cost and barriers to language learning but does so it in an effort to help struggling people all over the world find gainful employment.
LINK: https://en.duolingo.com/
TheMojoCompany.com | 10 Ways Leaders Can Build a Committed Team by Matt Monge
In this blog post Matt Monge discusses how leaders can take responsibility for creating change in their organizations. With true commitment in short supply among the members of most organizations, Monge offers 10 solutions to fostering organizational pride and unwavering commitment.
LINK: http://themojocompany.com/2016/02/ways-leaders-can-build-a-committed-team/
www.StartInPhx.com
This Week: Leadership Vs. Management
Last Week: Become an Industry Expert
